Last updated: October 20, 2025
At Savi Tours and Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, make a booking, or use any of our travel services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings as defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
- Account means a unique account created for you to access certain parts of our services or make bookings.
- Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Savi Tours and Travel, registered and operating in Kenya.
- Cookies are small files stored on your device that contain browsing details and help improve your website experience.
- Country refers to Kenya.
- Device means any internet-connected device such as a computer, smartphone, or tablet.
- Personal Data refers to any information that can identify you directly or indirectly (for example, your name, email address, or phone number).
- Service refers to the website and all travel-related services offered by Savi Tours and Travel.
- Service Provider means any company or individual who processes data on behalf of Savi Tours and Travel (such as payment processors, marketing partners, or web hosting providers).
- Usage Data means data collected automatically, such as your device’s IP address, browser type, or the pages visited on our site.
- Website refers to Savi Tours and Travel, accessible from https://savitoursandtravel.com.
- You means the person accessing or using our services or website.
2. Information We Collect
Personal Data
When you interact with us — for example, by making a booking, requesting a quote, or signing up for offers — we may collect the following information:
- Full name
- Contact information (email address, phone number, postal address)
- Travel preferences and booking details
- Payment information (processed securely through third-party systems)
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited, time spent, and referring website
- Device information and operating system
3. Use of Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized offers.
You can control or delete cookies through your browser settings, but some parts of our website may not function properly without them.
4. How We Use Your Personal Data
Savi Tours and Travel may use your data to:
- Process bookings and deliver the travel services you request.
- Communicate with you regarding your reservations, payments, or inquiries.
- Send you updates, promotions, and travel offers (if you’ve opted in).
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
- Prevent fraudulent activities and enhance security.
5. Sharing Your Information
We may share your information in the following cases:
- With travel partners: airlines, hotels, or tour operators to fulfill your bookings.
- With service providers: payment processors, IT support, and marketing agencies that assist us in running our operations.
- With legal authorities: if required by law or to protect our rights.
- With your consent: when you explicitly agree to share your information for specific purposes (e.g., promotions or collaborations).
We do not sell or rent your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy — typically for the duration of your relationship with us and as required by applicable laws.
7. Data Security
We implement reasonable administrative and technical safeguards to protect your data. However, no online transmission or storage system is completely secure. We encourage you to protect your passwords and devices.
8. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of inaccurate or outdated data.
- Withdraw consent to receive marketing communications.
You can make these requests by contacting us using the details provided below.
9. Links to Other Websites
Our website may contain links to third-party travel partners or other external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We recommend reviewing this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Savi Tours and Travel
Email: info@savitoursandtravel.com
Website: https://savitoursandtravel.com
Phone: 254704211776
